Surgical Care Quality Advisor (Two for Amhara and Tigray Regions), February 2021

Title: Surgical Care Quality Advisor for Amhara and Tigray Region

Department: Regional Office

Location: Addis Ababa with frequent travel to Amhara and Tigray region and to additional one or two regions. Start Date: December 2020

Background

Jhpiego Corporation, Johns Hopkin University Affiliate, received funding to support the successful design, planning, implementation, monitoring and knowledge management of the national surgical and anesthesia care strategic plan of Ethiopia, the Saving Lives through Safe Surgery (SaLTS) program. The program is co-designed in close consultation with the Ministry of Health of Ethiopia and hence well aligned with the national surgical care pillars primarily leadership development, work force skill building, quality and patient safety, advocacy and partnership, and monitoring and evaluation. The project will strengthen surgical care systems at different levels of health care system, i.e., national, regional and target model-learning hospitals, new primary hospitals and health centers across Ethiopia.

Summary Scope of Work

The Surgical Care Quality Advisor leads, and coordinates the region-based planning, implementation, monitoring, and documentation of mentoring program activities in assigned regions. The Advisor leads the implementation of the mentorship program management and capacity building activities for consultant mentors in respective regions. The Advisor will also lead and coordinate quality and safety improvement activities and conducts coaching for target surgical team and Mentors. S/he will build capacity of project mentors through onsite and off-site skill building workshops and participate during development of related training materials and job aids.

In close collaboration with Quality and Mentoring Programs Team Lead, s/he will coordinate the orientation, training, deployment and reporting activities of region-based program staff and consultant mentors. The Advisor works closely with regional health bureaus, intervention facilities and project personnel to initiate, follow-up and document progress of mentoring and quality improvement program activities at target model-learning hospitals, new primary hospitals and health centers with surgical care facilities. S/he will harmonize mentoring program activities with the national and regional surgical care mentoring and quality improvement (QI) program activities with the regional health bureau plans and the saving Lives through safe Surgery (SaLTS) program. S/he participates at regional and national surgical care quality and mentoring program review forums and share best practices representing Jhpiego.

Reporting Structure:

Position Reports To: Quality and Mentoring Programs Team Lead
Position Supervised: Project Mentors in respective regions (Amhara and Tigray region).

Responsibilities (include Leadership, Business Development, and Knowledge Management):

All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:

Model the mission and values stated above.
Actively participate in the business development process.
Actively participate in the knowledge sharing and transfer process.
Make responsible decisions that result in both time and cost containment.

Result Areas

Leadership:

Mainly provides overall leadership and coordination role in successful implementation of region-based mentoring program activities and liaise with regional health bureau and facilities in assigned region(s).
S/he will harmonize mentoring and QI program activities plans with the regional and facility surgical service and mentoring activities plans.
S/he represents Jhpiego at regional forums such as regional technical working groups, program review and consultative forums and catchment area meetings.

Mentorship Program Management:

Coordinate the execution, tracking, monitoring, and review of outputs and documentation of capacity building, mentorship program interventions and quality improvement activities.
Provides support to implement and standardize mentorship program interventions and activities and create synergy across intervention facilities
Coordinate the design, implement and monitor prioritized small-cycle Quality Improvement Projects (QIP) relevant to the project
Provide technical feedback on activity plans and reports submitted by consultant mentors, and other relevant project deliverables.
Promotes local data use, data visualization and support the design of data-driven solutions to optimize surgical system efficiency and reduce the surgical backlog
Archive and publish success stories or manuscripts

Work force development Program:

Organize training workshops and deliver training on mentorship and QI skills
Provide continuous on-site and off-site technical support, skill building workshops mentoring and coaching to the multidisciplinary mentorship team engaged and deployed by Jhpiego to support health facility;
Provides mentorship and technical assistance to enable regional teams and public health care facilities to collect, input, analyze and regularly report quality data
Identify training needs and co-develop job aids
Archive and publish success stories or manuscripts

Program Management:

Promote and apply standard project management practices including [email protected] tools
Participates in work plans development, implementation and use performance monitoring indicators to inform the progress of planned activities and track implementation internally
Works with M&E and Research team to ensure project outcomes and outputs are being appropriately monitored
Presents program updates and reports to internal and external stakeholders including the donor, FMOH, RHBs, technical working groups, and strategic partners

Monthly, Reporting and Documentation:

Coordinate regional project performance review meetings and present performance of region-based project performance plan
Participate in the design and execution of baseline assessment, mid-term and end-line project reviews and formal evaluations of project interventions
Execute mentorship and supportive supervision plans and prepare the report
In collaboration with Managers, write up mentorship and QI program outputs, success stories for internal use, and assist report generation for internal and external audiences

Business Development:

Scan for new business development opportunities and participate during new project development activities and testing of innovative interventions
Assist the development and review of Jhpiego strategies and technical materials as well as management effectiveness

Knowledge Management:

Liaise with Jhpiego, and other outside relevant partners and technical experts to ensure that project strategy and interventions are technically sound and evidence-based
Support efforts in creating a learning environment across Jhpiego by participating in developing knowledge management plans and archiving and disseminating programmatic successes stories, challenges and lessons learned
Support sharing of information and knowledge amongst Jhpiego field and Baltimore staff, and partner organizations and explore a community of practices on different competency areas

Required Skills and Abilities:

Well experienced in initiating, planning, executing and following up program activities independently and with minimal oversight
Ability to establish and maintain effective working relationships and engagement with Ministry of Health, health bureaus, facility leadership, consultants and partners
Proficiency in writing, reading and speaking in working languages mainly English and Amharic languages.
Ability and willingness to travel frequently to regions and facilities, as required.
Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
Regularly applies computer skills (Word, Excel and PowerPoint, Outlook) ad Internet.

Applicant are expected to STRICTLY follow the below listed application procedures:

Jhpiego offers competitive salaries and a comprehensive employee benefits package. The winning candidate is expected to start within short period after finalization of the recruitment process.

The deadline for applications is December 4, 2020.

Source