Bolt introduces new audio recording feature for safety

E-hailing platform Bolt has introduced a new audio recording feature to boost safety measures for trips.

Bolt said the feature is a solution for situations where riders or drivers may feel unsafe during the trip.

“This feature lets drivers and passengers record audio via the app during a ride, discouraging inappropriate behaviour, enhancing safety, and assisting us and the local authorities in resolving potential disputes,” said Bolt.

The feature is available in SA and Nigeria and riders must have the latest version of the app to use it.

“Riders and drivers will be notified once audio trip recording is available in their country. Users can find the feature in Bolt’s in-app safety toolkit and use it if they feel uncomfortable or unsafe. 

“In-app audio recording can only be activated during a Bolt ride. Bolt can only access files users have shared with customer support as a part of an incident report,” said the e-hailing platform.

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